Is there a pgp 8.0.2 expert here? I feel like a real dummy because
weird things are happening within PGP.
I'm on a PC running Windows XP Pro. Generally, I use Netscape's e-mail
although for practice purposes, I am also using Outlook. I am an
independent transcriptionist/typist, and one of my customer's bought two
seats; one for himself, the other for me. This customer sends me audio
files (.dss digital audio file format created on his dictation device)
as an e-mail file attachment (the e-mail itself is not encrypted, just
the audio files). I download the files to my computer, but I have not
been able to open any of his encrypted audio recordings. So he is again
sending me unencrypted audio files until we get this resolved. Is PSP
able to encrypt digital audio files? I have been able to encrypt the
documents I've typed and this customer can open them just fine. I can
also open the files I encrypted. The program was authorized via e-mail
I can't open the private or public keyring files to see what my public
key is. I tried e-mailing my public key to myself, but I can't open the
file attachment (have used both Netscape and Outlook to try to view my
public key). I have the customer's public key. I'm kind of confused
as to how the customer is able to open my encrypted documents without my
public key because I suspect both of us are somehow using the same
public key (don't ask me how that happened because I don't know). I did
not create a self-decrypting archive. This customer also knows my
passphrase, and I know his passphrase. I have not sent my public key to
a host, server, etc., because we don't intend on using PGP for anybody
except this particular customer.
This customer works a thousand miles away from where I work, so I can't
tell if there is some problem on his side as far as encrypting those
audio files, or if I am or have done something wrong on my side (which I
suspect is partially true). I've worked on these problems for such a
long time, my brain is now totally confused.
Any help or links to sites that have clear directions/tutorials would be
very much appreciated.