Need Desktop Analyst/IL/1year

Need Desktop Analyst/IL/1year

Post by Mary Shanth » Sat, 03 Nov 2012 00:15:49


* *

Please let me know if you would be interested for the below mentioned

*Job title:- Desktop Analyst*

*Location :-  Chicago, IL*

*Duration:- 1Year*

*Technical Skills:- *

?        Monitoring problem ticket resolutions, existing problem queues and
client deadlines to ensure on time problem ticket resolutions and to meet
client deadlines for new hires, software installs and upgrades

?        To manage all day to day desktop activities: IMAC, PC imaging,
software distribution, patch mgmt

?        Having good *Lotus Notes experience*, worked with BBs and BES and
familiar with *Cisco VOIP phone solutions, Lotus Notes, service-now tool*.

?        Ability to design and build Service Desk tool from ground up,
including new hire process, change mgmt, service requests and upgrades

?        Communicate with key stakeholders to ensure proper urgency and
prioritization of tasks across technical resources

?        Ability to foster an excellent team environment by providing
continual coordination


*Thanks &regards,*

*Mary Silvery*

*SVK Systems, Inc
Johns Creek, GA - 30097
Contact : 678-824-7774  Fax : 404-601-9507


*Yahoo:Mary_recruiter  , Gtalk:s.maryshanthi**Linkedin:*

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