London Electricity-Remember it was training issues?

London Electricity-Remember it was training issues?

Post by DRACO » Wed, 08 Sep 1999 04:00:00



Here is the latest. Not training it appears. Weds. Daily Telegraph

LONDON Electricity's millennium bug is continuing to trouble the company.
Several hundred householders were left without power at one stage and
hundreds of others have experienced problems because new meter power keys
designed to be year 2000 compliant, failed to work.
The company has suspended the issue of keys designed to ensure meters could
comfortably cope with tariff changes after January 1, and is continuing to
issue the old, unbugged keys. The keys, charged with credit, enable 400,000
householders to pay for electricity as they use it.

Software problems are being blamed, but London admits there have also been
problems involving training agents issuing the keys. The bug struck last
month when London suspended the issue of the new-style keys after being
inundated with complaints and being forced to send emergency teams into
homes to restore supplies and get meters working again.

A spokesman said yesterday it was unlikely the new keys would be back on the
market before the end of the month.

Software programs, loaded into the new keys to make the meters bug-free, are
being changed by the manufacturers Schlumberger and Siemens to ease the
headache. London also discovered that the new-style key supplied by Siemens
did not work because it was faulty. The German supplier is now supplying "a
whole new batch of keys".

 
 
 

London Electricity-Remember it was training issues?

Post by Steve Dove » Wed, 08 Sep 1999 04:00:00



> Here is the latest. Not training it appears. Weds. Daily Telegraph

> LONDON Electricity's millennium bug is continuing to trouble the company.
> Several hundred householders were left without power at one stage and
> hundreds of others have experienced problems because new meter power keys
> designed to be year 2000 compliant, failed to work.
> The company has suspended the issue of keys designed to ensure meters could
> comfortably cope with tariff changes after January 1, and is continuing to
> issue the old, unbugged keys. The keys, charged with credit, enable 400,000
> householders to pay for electricity as they use it.

> Software problems are being blamed, but London admits there have also been
> problems involving training agents issuing the keys. The bug struck last
> month when London suspended the issue of the new-style keys after being
> inundated with complaints and being forced to send emergency teams into
> homes to restore supplies and get meters working again.

> A spokesman said yesterday it was unlikely the new keys would be back on the
> market before the end of the month.

> Software programs, loaded into the new keys to make the meters bug-free, are
> being changed by the manufacturers Schlumberger and Siemens to ease the
> headache. London also discovered that the new-style key supplied by Siemens
> did not work because it was faulty. The German supplier is now supplying "a
> whole new batch of keys".

ROTFLMAO.

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