This forum is not and never has been staffed by any person associated with
All input is provided by users and volunteers..
If one can't resolve the issue by means of this forum two options remain
Find another isp after removing MSn
It is unlikely that the toll free number will provide better MSn advice than
in this forum..
Best of Luck
"kymie" <tinyspi...@bluefrog.com> wrote in message
: It was suggested to me twice to start run regsvr32
: softpub.dll....I did this not knowing what it means.It
: stated it succeeded..but what will this do? Nothing has
: changed!I dont know if I should have because I am having
: so many problems now with 2 computers that I may be
: adding to my problems.Everything is snowballing on both
: computers.I wanted help so I followed every bit of advice
: I have received with no luck.
: As of 3 days ago I have encountered severe problems with
: my computer using MSN 8 as an ISP.This was not the
: computer I started out asking for help for.
: I am desperate for help but I would not know how to begin
: asking.I communicate well in person but to explain in
: writing what is now going on with my primary PC would be
: an entire book.
: I will say that I cannot log on to my MSN accouts untill
: after about 10 minutes or so when I get connected but
: only receiving cannot display pages.Net passport has been
: unavailable to me now for 2 weeks.I used to be able to
: connect just fine without full use of the net passport.It
: always stated that you can usually sign in to MSN even if
: the .NET Passport is unavailable and use MSN features
: that are not dependent on the.NET Passport service.When
: this happens,keep using MSN and you will be signed
: into.NET Passport when service is available(exact
: phrases.)This has been a problem before with MSN.But not
: like this!
: I have tried resetting my net passport with no luck once
: I was able to get connected.
: From what I have read.It states that I need to "Remove
: and reset MSN dialing information" and "Remove and
: restore MSN accout information".
: I tried to follow printed instructions.I am not
: comfortable doing this and it did not let me complete or
: do what was suggested.
: I dont know how to do this.I am not stupid and can read
: but everything is snowballing.What I cant figure out is
: why I am having major problems on 2 different PC's not
: connected in anyway except for a new installation of
: Norton Internet Security 2003 which was fine for 2
: months...then on the same day on both PC's the NAS was
: disabled fully leaving the NAV intact but telling me to
: uninstall and reinstall.I cannot get either one to
: uninstall because an error message pops up stating that
: only the administrator with password has access.I live
: alone and did not setup a password.I triple checked when
: I installed all settings and the box was definitely
: unchecked for no password.
: There are 3 ways to uninstall :control panel,Norton
: security program uninstall(through Norton itself) and a
: manual uninstall if these are not accessable due to
: asking for a password that does not exist.I am unable to
: even attempt to manually uninstall this.It requires alot
: of things(including system registry and backing up
: files,which I dont know or understand how to do.)
: I knew when I uninstalled the old expired version on both
: PC's that there were going to be hidden files that needed
: to be removed.I was waiting to get enough money to hire a
: technician I work with to help me make sure it was done
: correctly.That would be this coming week.Now it will cost
: me alot of money because both computers seem to be quite
: extreme with no access to one at all.Unfortunately I have
: no money and we are talking at least $250 with a discount
: because he knows my situation.Since I have dialup he will
: even take it to his home to use broadband so it costs me
: less time and money.I am afraid another complete
: reformatting of my computers are going to be the only
: solution.I have gone through this twice with my MSN
: account.I should have stayed away from MSN but the offer
: I received for service was so affordable as long as I
: prepaid for a year.After the reformatting MSN 8 was
: working perfect for 4 months.That was another incentive
: to go ahead and renew my subscription.
: ***Can someone at least tell me what it is that I did by
: running this command that was suggested to me.Please!!It
: is extremely important I know what it is used for and
: what I did.I never do something unless I know what it is
: for but I am in need of help and decided if 2 people
: suggested I do this,it would be ok.***
: None of this has anything to do with the MSN problems
: originally.They were there growing before the NAS.
: I'm sorry you all have to read a book and I didn't even
: put a dent into my MSN problems.I dont know what to do
: anymore.Since I first posted on this board and 2 others a
: couple of days ago,everything is worse and now not having
: anything to do with my only my original problems.
: It's unfortunate that my entire life consists of what the
: internet has to offer me(no chat
: rooms).Entertainment,knowledge,everything under the sun
: rather than staring at blank walls or a tv.The internet
: is everything to me!!
: again,I am sorry for the huge book.I was only looking for
: help!Please no rude comments.Think them but please keep
: them to yourself.It shocked me on other boards what
: people say for enjoyment and thrills!
: >-----Original Message-----
: >I don't know the entire issue but try start-->run--
: >softpub.dll and or restore IE defaults in start--
: >panel-->internet options, restore all defaults on
: security tab,
: >privacy tab,and advanced tab and or download IE6 SP1 from
: >"kymie" <tinyspi...@bluefrog.com> wrote in message
: >> Tim,
: >> Actually if you noticed my address(Bluefrog.com)I am
: >> using a different ISP.It's local and partially
: >> nationwide.MSN is horrible but for financial reasons
: >> was the most affordable option for my primary
: >> computer.Since I am stuck in bed I am using my laptop
: >> a different ISP.I was able to login to my MSN accounts
: >> check email fine for months but the for slightly under
: >> weeks I cannot login to my passport to simply view my
: >> email.
: >> I knew mentioning my condition was a mistake but I
: >> no one to help me and I do need to get into my MSN
: >> accounts.
: >> If I had my way I would rid of both ISP's and go to
: >> Broadband.We dont all have the financial means and
: >> up is the only option.Then again there are problems
: >> any service you use.
: >> You obviously are one of the people that dont want
: >> anything to do with Microsft..and I would have to
: >> agree.Yes,I am wasting what time I have left trying to
: >> solve problems to my only lifeline.
: >> Actually on 2 other newsgroups I have posted other
: >> problems I am desperately in need of help
: >> problems are all with my Bluefrog ISP and Outlook
: >> Kymie
: >> >-----Original Message-----
: >> >Hi Kymie,
: >> >
: >> >I am saddened to hear of your condition. Why waste
: >> Use of another ISP that offers Internet standard
: (POP3) e-
: >> mail will put your Passport and Hotmail problems
: >> you. Not many of us has time for wild-goose chases
: >> by MSN updates, spoiled cookies, temporary Internet
: >> difficulties and server problems.
: >> >
: >> >--
: >> >Tim K.
: >> >Lynnwood, WA
: >> >
: >> >
: >> > kymie <tinyspi...@bluefrog.com> wrote in message
: >> news:email@example.com...
: >> > Hi,
: >> > I really need help.At 30 yrs old and terminally ill
: >> > computers are my lifeline to the outside world.(no
: >> chat
: >> > rooms.)Information and entertainment.Right now I am
: >> stuck
: >> > in bed with a laptop that I cannot access my
: >> > email among many many other problems concerning
: >> Outlook
: >> > Express.
: >> > I hate to share my desperation with the world but I
: >> need
: >> > help with at least this issue.I have others posted
: >> 2
: >> > other newsgropus..Internet mail/IE6 Browser and MSN
: >> > Discussion,if anyone would/could help!!
: >> > Anything would be appreciated from deep within my
: >> heart!!
: >> > Any suggestions at all.
: >> > Thanks in advance!
: >> > Kymie
: >> >
: >> >
: >> >
: >> >