Outlook Express will not recognize MSN Messenger

Outlook Express will not recognize MSN Messenger

Post by NikkieLyn » Tue, 19 Mar 2002 11:41:33



I am using Outlook Express 6.0 with MSN Messenger 4.6.0076 on my personal
computer at home (no networks) with Windows 98.  I have never been able to
access Messenger from OE since day one.  I figured once there was a new
upgrade for OE this would solve the problem but it has not.  The programs
worked fine independently of one another but when you are in OE and access
the TOOLS menu, the Messenger features are grayed out.  Is there a way to
integrate the two together the way they are meant to be?

Thanks

 
 
 

Outlook Express will not recognize MSN Messenger

Post by Sandi Hardmeier MV » Tue, 19 Mar 2002 12:53:26




Quote:> I am using Outlook Express 6.0 with MSN Messenger 4.6.0076 on my
> personal computer at home (no networks) with Windows 98.  I have never
> been able to access Messenger from OE since day one.  I figured once
> there was a new upgrade for OE this would solve the problem but it has
> not.  The programs worked fine independently of one another but when
> you are in OE and access the TOOLS menu, the Messenger features are
> grayed out.  Is there a way to integrate the two together the way they
> are meant to be?

Make sure the following DWORDS do not exist in the registry keys noted:

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Messenger\Client
PreventRun
PreventAutoRun

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Outlook Express
Hide Messenger

If no joy, check these keys for anything suspicious:

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control
Panel]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Expl
orer]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet
Explorer\Restrictions]

--

Please do not send an email unless asked to do so.
________________________________________
Sandi ...
Microsoft MVP (Internet Explorer and Outlook Express)
http://www.mvps.org/inetexplorer

MVP Award
http://support.microsoft.com/support/mvp/mvpaward.asp

 
 
 

1. outlook express won't recognise MSN messenger.

Hi,
    I have outlook express 5.5 and MSN messenger 3.0 running in windows 98
SE.

In the Tools menu of outlook express, the 'MSN messenger service' and 'My
online status' are always greyed out even when I have MSN messenger running.
Also when I tick the box in Tools->Options->General to automatically
start-up MSN messenger when Outlook Express runs, this doesn't work. What's
weirder is that I think this used to work. I've tried re-installing Outlook
Express 5.5 and MSN messenger 3.0 but to no avail.

Any suggestions?

Mike

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