> I am trying to catalog 463 documents on a NT server over a Novell
> network from either a Mac 8.X or Win95 machine. I can catalog 461
> documents but 2 fail with a fatal error
> CATALOG caused a general protection fault
> in module COMPCORE.DLL at 0003:00000085.
> Registers: etc
> Moving the 2 offending documents 2 my local hard-drive reproduces the
> problem. Only cataloging the 2 documents reproduces the problem. The
> files dont appear corrupted - they can be printed & viewed and are
> totally ordinary files of average length (89 and 150 pages). Has anyone
> got any bright ideas - I cant find anything on the faq's on adobe.com or
> the help documentation.
> Thanks in advance
What is the provenance of these two documents? I.e. what workflow produced them?
It's useful to know sometimes. For example, if using Capture Reviewer 2
(not 2.0.1), if you delete a page the page count is not adjusted. A PDF
from *this* ACD then thinks it has one more page then is really there.
This is just one example.
The odds that the files *aren't* corrupted in some way is less than that
Catalog is breaking on them. I think there are probably some tools out
there, maybe on www.pdfzone.com, that will diagnose a PDF file for you. (I
wrote my own perl scripts to do this, so I don't know).
Obvious ultimate solution: don't include these 2 documents as they are.
:-) Worst comes to worst, recreate. Also, you might find out more looking
at them with Exchange vice Reader. Using Extract Pages in Exchange you can
even use the time-honoured "divide-by-two's" technique to narrow down what
chunk of the file is the offending one.