Usability testing web sites

Usability testing web sites

Post by Robin Web » Sun, 16 Jul 2000 04:00:00



Can anyone point to a good usability checklist for testing web sites?
 
 
 

Usability testing web sites

Post by jominc.. » Tue, 25 Jul 2000 04:00:00


A good checklist of things NOT to do is:
http://www.useit.com/alertbox/9605.html

This is Jakob Nielsen's top ten mistakes list.

Joy Minchew
Research Associate
WEBehavior

www.webehavior.com
v 704.947.9299
f 360.838.9253



Quote:> Can anyone point to a good usability checklist for testing web sites?

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Usability testing web sites

Post by philoso.. » Tue, 25 Jul 2000 04:00:00




Quote:> Can anyone point to a good usability checklist for testing web sites?

Usability testing for web sites covers a wide range of tasks and
methodologies. If you want to shift a focus on user experience and
usability into the mission of a quality assurance team, you'll want to
pay attention to heuristic guidelines that can be incorporated into
your tests with just a minor increase in your scope; for example, if
you follow the heuristic of "always show state", you'll examine all the
links and page display of every page -- and you'll examine that page
for clear indications of state. Folding usability heuristics into page
testing usually isn't too much trouble.

If you have a sharp QA team who understand the major principles of HCI
and usability, then you can fold in expert reviews of both final
products and for design revs.

User testing is another question entirely, and requires a thorough
expertise for user testing methods and a great deal of time. User tests
are not a trivial task if done correctly.

So, ading tests to measure usability is a good thing, but be clear when
settig expectations for the kind of usability work you can/will do. Go
explore usableweb.com for a great collection of usability-related links
to articles and checklists.

--derek

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