Immediately Available Excellent *Sr. Remedy Admin/ Developer *for your
direct client requirements.
*Contact: 732-981-0450 Ext 424*
Remedy Administrator with 7+ years of Support experience in providing
support in various areas as IT Infrastructure Support, Remedy
Administration, and BPO, Tech Support, Training and high-tech sector. I have
led the merger of Helpdesk and have played major roles in implementation of
new modules in Helpdesk.
Remedy Administration, ITSM suite, Management and Support
Strong understanding and implementation of ITIL
Automation of Tasks
Deployment and Support for *AR System 5.x, 6.x and 7.x* and its Component
Strong ITIL Concepts (Incident Management, Change Management, Configuration
Management, Asset Management, Problem Management), ITIL Certified.
Installation and configuration of AR system and its components
AR System, Email Engine, DSO, Web Service, Help Desk, Change Management,
Asset Inventory and Problem Management, Mid-tier, Approval Server and CMDB.
Expert in all Microsoft Office Products. Microsoft Excel, Microsoft Word,
Microsoft PowerPoint, Microsoft Access.
732-981-0450 Ext. 424
International Business Solutions
Ph No- 732-981-0450 Ext. 424
*www.ibs-nj.com* <http://www.ibs-nj.com/>* *
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