Just as a test, connect the modem to your desktop via the usb
connection..then load the software drivers that came with it, .this is
always a good test to see if winXP is acting up in the network department.
Try going back and forth between the two types of connections to see which
is more stable...Just some food for thought..Good luck
> Thanks for all your input. The other thing I should also mention is
> that whenever this problem happens, I get an error message on my
> desktop saying that a device has been "unplugged."
> This worries me, as it almost sounds like the problem is coming from
> my computer. So, I did a test. When the modem was working properly,
> I unplugged the ethernet cable from the back of the modem. I got the
> same error message (of course), but the lights on the front of the
> modem acted exactly in the same manner as they did when I got the real
> error. Upon plugging the ethernet cable back in, the modem still
> remained offline.
> My question is...the error message. Would it be normal for that
> message to appear if it WASN'T a problem with my computer? If I do
> the same test (as above) and unplug the outside cable from the back of
> the modem, I do NOT get this error message. So, it seems to be
> something between the ethernet cable and my computer.
> Of course, I'm not sure...so that's why I'm asking.
> > >The other day I began experiencing drop-off. This happened a couple
> > >of times of day, which grew to a few times a day, and now it's every
> > >hour on the hour. The way the modem looks is that the four green
> > >lights are not solid, and the SEND light blinks on and off, while the
> > >lights below that remain unlit. It remains this way anywhere from two
> > >minutes to two hours. The thing that's bothering me is that I just
> > >got a new computer (Dell Dimension 8300), and I hope it has nothing to
> > >do with that. (Previous to this, it worked fine for two years with a
> > >Dell Dimension XPS-T.) The other difference is that the new computer
> > >has Windows XP, and the older one had Windows 98.
> > >My question is, what does it really mean which the lights on the modem
> > >act in this way. (Sorry, I'm not a techie.) The other thing is, I
> > >live in Easthampton, Mass. I'm wondering if any of you out there in
> > >this area experienced the same thing over the past week or so.
> > >Thanks,
> > >Bundy
> > Navigate to 192.168.100.1 and see if you can get a diagnostic
> > log out of the modem.
> > May be helpful..
> > Dave