Quote:>I see a lot of notes in this group about Motorola but not one about
>3Com. Do 3coms work so well nobody has problems?! Or does nobody ever
This group has changed a lot from a year ago, when all the talk was of
routers and bridges and Ascend vs. Cisco. Apart from all the telco problems
attendant on ISDN, routers require more configuration so the discussion
here was highly technical.
At that time, a little company named AccessWorks was the only one making an
"all in one" terminal adapter for under $1000 and they were Mac oriented
and largely unproven. Then Motorola introduced the original Bitsurfr at
$400, $200 less than the AccessWorks device at the time, marketed it
through large mail order catalogs, and coincidentally, the RBOCs got
agressive about SOHO ISDN. So suddenly there were many posters here who
wouldn't have considered ISDN in the "bad old days" (I'm one).
Price is a major consideration for them (and why not?) and Motorola has
continued to price the Bitsurfrs very aggressively. They're now about $250
for the original and $350 for the Pro. Meantime, AccessWorks was acquired
by 3Com who renamed the device "Impact," and priced it at $499, still high
Just last week 3Com reduced the price of the Impact to $399, so I suspect
that given that VARs and RBOC authorized agents (like yours and mine) have
a lot of experience with the Impact for some reason, you'll be seeing a lot
more questions about them now that price isn't so much of an issue.
I just got an Impact, at my agent's urging, and while everything is not
working together yet, I suspect line configuration is the biggest problem.
Two other considerations: the Bitsurfr Pro does not have Mac configuration
sw (may not matter to you) and they are not so widely available as the
Impact (if you want to buy something right away).
In general, committing to ISDN is crazy without the help of an agent you
trust. If he likes the Impact, I'd go with it. As an agent he probably has
some latitude to return devices if they don't work out. If you were to buy
a Bitsurfr against his advice (particularly mail order) you might not only
have more headaches, you might have trouble returning it.