I assume you have the upright model, the 1800 AF or something like that,
not the clam shell...
I don't have an answer for you but I can tell you yours is the second
complaint I have heard about this problem. I know that the earlier
Primescan models (the 1800U, which was a clam shell design) while hardly
being the leading edge, was a very reasonable 1800 ppi scanner at a very
good price. Since this scanner is made by a division of Microtek, who
also makes some of the best film scanners on the market, I suspect that
this model can produce a decent scan within its physical limitations.
Earlier some defective units have been released or there is more to
learn in terms of the software to get the decent results.
Although it is certainly possible Microtek has created a dud, I'd be
surprised. The company has some very good film scanner expertise within
> I just got one of these scanners and although my slides appear to be good, the
> colors that come out after scanning is pale and not the correct colors. I just
> have the settings at the default.
> Does anyone have any experience with one of these scanners that can give me
> some advice on getting better results on my scanned slides?