> Yes, the scanner was unlocked - had used it without trouble a few days
> earlier. Now whenever I turn power on, it vibrates and makes a bad
> noise.
Sometimes the restraint will catch just a little bit. Try locking down
the scanning mechanism and then unlocking it again.
A more unorthodox procedure is to use the "gravity-assist" method. Tilt
the front of the scanner down and gently shake the scanner 'til the scan
mechanism moves forward. BE CAREFUL, THOUGH! Don't point the front of
the scanner down too steeply, or you can crash it into the front of the
unit pretty hard! (The "safer" method is to take the cover off <4
screws on the top of the unit> and to manually make sure nothing's
catching.)
-Sky