Thank you for your post.
I wonder if you configure both the POP3 email account for the same exchange
server and the Exchange mailbox account in the same profile. Please check
if the following KB article applies to this issue.
287609 OL: All Messages Are Marked Unread After You Start Outlook
Also this issue may occur if the .pst file is corrupt. Let's create a new
profile with a new .pst file and only configure one POP3 account in it,
does this issue occur with the new profile and new .pst file?
Q287072 OL2002: How to Create a New E-mail Profile for Outlook
Please let me know if this solves the problem or if you would like further
I look forward to hearing from you.
Grace Xiao MCSE
Online Support Professional
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>I have a single user using Outlook 2002 (as a pop client)
>with Exchange 5.5. He is getting 2 copies of each
>message. I have him set up with 3 different profiles (one
>for office, one for on the road using AT&T dialup, and one
>for home office using broadband) with delivery to same
>data (.pst)file. The leave copy of message on the server
>is not checked. It does not happen all or every time, but
>enough to be a pain. Any ideas?
I have a remote user that is getting multiple copies of e-mail delivered to
his personal folder on his laptop. When Exchange client dials into the
server it picks up new messages and messages he has already received. They
do not show up highlighted when he receives them the second time. He's been
a good user for 1-1/2 years I don't want to have to shoot him :-) . What
can I do to help him.
Hope (springs eternal) Schlais