I'm getting a problem where some clients (a slowly increasing number) are
not able to use the check names function in their Exchange client - either
against their personal address books or the public ones on the server.
Upgrading the clients to Outlook 97 has in some cases only partially fixed
it, in others, it's done nothing.
This problem also means that it is impossible to send to an internet email
address unless that address is selected from one of the address books. The
partial fix I mentioned before is that some of the clients using Outlook CAN
send to these email addresses.
Our admins have known about the problem for a fair while and I believe have
placed it in the too-hard basket. Their solution is "We're upgrading all of
the clients to Outlook 97 in July - let's see if that fixes it".
If anyone can help me with this problem I'd be eternally grateful.
Thanks in anticipation,