I have a real dilemma. I have a SBS 2000 machine where no
one on the network can access the email through MAPI
calls. I can access the M:\ drive on the server and I can
see the email via OWA but outlook can not see the stores
and the Exchange admin MMC tells me both the public and
Private stores are not mounted. If I right click to mount,
it is greyed out. I suspect the permissions used by the
account (that the Mapi calls make), are no good. I ran an
ESEUTIL integrity check on the stores and they came up
Now a little history. The machine was an SBS4.5 machine
and a 3rd party services company ran an SBS2000 retail
upgrade on it. This ran for about 2 years. More recently,
The machine had been the target of a virus attack (All
spammer viruses, non destructive) so I suggested the
client install Trend Neatsuite. We installed this and
Scanmail needed SP3 for Exchange 2000. I then installed
SP2 to go to SP3 and bang, no outlook access anymore. I
have also installed W2k SP3 and ISA SP1.
I get the following errors:
When I use Microsoft Exchange System Manager and click on
the mailbox store, I receive error c1041724 and a
corresponding error in the event log
Event Type: Error
Event Source: MSExchangeSA
Event Category: MAPI Session
Event ID: 9175
The MAPI call 'OpenMsgStore' failed with the following
error: The attempt to log on to the Microsoft Exchange
Server computer has failed. The MAPI provider failed.
Microsoft Exchange Server Information Store ID no:
I have basically tried searching "support.microsoft.com"
and "groups.google.com" until I am blue in the face. I
have found many articles and from what I can gather, SP2
for exchange changed how the exchange software interacted
with the AD and can cause this issue.
I have tried all methods of repair that I found and it is
in the same boat. I even installed SP3 (Last attempt) and
the server is the same. The MDB and streaming files are
there and the folders/files have full read/write for all
users on them.
From some articles I tried to fix the issue by deleting
us;q274534) and running "setup /domainprep" to repair the
I have come no closer. I have gone through every place in
the MMC and set the permissions so basically anyone has
admin privileges but still no go.
I have rebooted the Pc about 4 times. I note that the
mailbox file structure for the "systemmailbox" remains on
the m:\ drive and that a new account for the systemmailbox
has not been recreated ( I can not delete the mailbox
either as it says it is not really there). I have checked
that the server sees the only server at the site as the DC
and GC. I have removed scanmail. still no go
Any ideas ?