Maybe some kind of sophisticated rule in somebody's mailbox?
Try to use message tracking capabilities of Exch admin prog. - send message
(during low traffic period) and see what happens.
> Thanks for the reply, but the only services installed in this profile
> are Exchange Server support and the Outlook Addressbook.
> It seems that this problem *only* crops up with broadcast emails to many
> recipients. Messages sent to single, double, or triple recipients seem
> to be fine (that's the extent of my testing since sending test messages
> to a hundred or more recipients would be in poor taste).
> > On client machine
> > do they have both Exchange Server serice and Internet Mail service
> > installed in the same profile? If yes, delete one of them.
> > > Does anyone know of any circumstances in which broadcast email
> > > recipients would receive multiple copies of a message? We have an
> > > exchange account we use to send notices to our alumni, and they have
> > > each been getting the messages four or five times. This is obviously
> > > bad.
> > > Server: Exchange 5.5 SP2
> > > Client: Outlook 97
> > > There are no rules set up for the account, and the sender is using an
> > > Access database of email addresses to populate the BCC field to address
> > > the message. Also, internal recipients of the same message will receive
> > > only one copy. Is this a misconfigured or corrupted IMC?
> > > Any ideas?
> > > Jim