Has anyone had problems installing Network Associates GroupShield version
4.5 on a system that has version 4.0.4? We currently have version 4.0.4
installed on our production system and I was doing a install on our test
system. The test system is NT 4.0 SP6/hotfix and Exchange 5.5 SP3 and NAI
version 4.0.4. The error that I received was that the groupshield on-line
update service would not start and the NT event log gave an error 2186. The
resolution was to ensure that the proper account was being used for logging
on. This was verified but still got the same error.
I removed Exchange server, reinstalled Exchange server, restored the DS/IS,
reinstalled version 4.5, and still got the same error.
I have read the information on version 4.5 about this version not being an
update version but at the start of the install, the program detects that an
earlier version is install and says that it will remove the earlier version.