Exchange 5.5 and IMC crashes...

Exchange 5.5 and IMC crashes...

Post by Joseph Howel » Thu, 17 Apr 2003 09:56:41



I have a NT 4 sp6a server with Exchange 5.5 sp4 installed.  For the past
year or so I have been having a problem with my IMC crashing out of the
blue.  I use the Mdbvu32 utility to open the IMC database and find a corrupt
SPAM in the OUT bound queue.  Sometimes when I try to delete this message it
will do so, other times I will try to delete the message and I get the
message "m_IpFolder->DeleteMessages(): MAPI_E_UNKNOWN_FLAGS" message.  At
that point I have to flush the outbound queue of the SPAM message and all
other legitimate messages.  I spoke with Microsoft  and they gave me 2
hotfixes and they told me to reapply sp4 to Exchange and run the Optimizer.
These steps didn't help.  Has anyone else had any problems with this?

I really need help!!!  The IMC crashes between 2-10 times a week.

Any suggestions would be appreciated.

Thanks.

Joe Howell
MIS
Hinman, Howard & Kattell, LLP

 
 
 

Exchange 5.5 and IMC crashes...

Post by Andrew Sword [MVP » Thu, 17 Apr 2003 10:19:47


I would call Microsoft back. It appears they have
suggested a soltion to a problem you have raised. I would
call back an reopen the call and say the problem still
exists.

Quote:>-----Original Message-----
>I have a NT 4 sp6a server with Exchange 5.5 sp4

installed.  For the past
Quote:>year or so I have been having a problem with my IMC
crashing out of the
>blue.  I use the Mdbvu32 utility to open the IMC database
and find a corrupt
>SPAM in the OUT bound queue.  Sometimes when I try to

delete this message it
Quote:>will do so, other times I will try to delete the message
and I get the
>message "m_IpFolder->DeleteMessages():

MAPI_E_UNKNOWN_FLAGS" message.  At
Quote:>that point I have to flush the outbound queue of the SPAM
message and all
>other legitimate messages.  I spoke with Microsoft  and
they gave me 2
>hotfixes and they told me to reapply sp4 to Exchange and
run the Optimizer.
>These steps didn't help.  Has anyone else had any
problems with this?

>I really need help!!!  The IMC crashes between 2-10 times
a week.

>Any suggestions would be appreciated.

>Thanks.

>Joe Howell
>MIS
>Hinman, Howard & Kattell, LLP

>.


 
 
 

1. Problems with IMC/mdbvu32 crashing Exchange 5.5 sp4

Hi everyone,
I've got a problem where the IMC is crashing (no errors or anything, it
just stops) when an outbound mail has a very long subject line.

I have used mdbvu32 to delete the message causing the problem from the
MTS-OUT queue, but I've had difficulty doing that as well - when I do it
I have to clear out the message subject line before completing the call
to "DeleteMessage".

When I try to see more info about the message (ie , double clicking on
it) mdbvu32 also crashes silently (just like the IMC does).

This crashing happens a couple times a week here at the moment (50,000+
users - there's quite a few who are stupid enough to write their message
in the subject line!) and I was after a permanent fix rather than the
bandaid fix that I have been doing so far.

Any ideas? To me it looks to be an info store problem rather than an IMC
one because both the IMC and the mdbvu32 program crash when I try to
look at the message and my only option is to delete it as described
above.

If anyone has info on this please let me know - mailing me would be the
best as I don't often have the opportunity to read newsgroups :) though
I will check back for any answers!

Warren Stark
Technical Specialist
Telstra Messaging Operations

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