The message protocol being used is IMAP4.
I think that I've sort of narrowed down the problem. I've viewed the
messages that are stuck in the queue and the content of the file has a bunch
of weird characters(little squares) representing the hard returns separating
the paragraphs. It seems that the users are cutting and pasting text from
the browser into outlook. The pasted text has the weird characters, but the
text that they've typed in does not.
I've tried a few tests, a this looks like what is causing the messages to
get stuck in the queue. It only happens on the mac clients.
>Which messaging protocol?
>Ed Crowley MCSE+Internet MVP-Exchange
>Saving the world from PSTs and Bricked Backups!
>> Some of the mac clients are 8.2 using appletalk and others are 8.21 using
>> IP. Either way, they are both experiencing problems.
>> >The Macs are using which client and which protocol?
>> >Ed Crowley MCSE+Internet MVP-Exchange
>> >Senior Consultant
>> >NCR Corporation
>> >Saving the world from PSTs and Bricked Backups!
>> >> We've just come across something rather strange with our MAC clients
>> >> mail through the IMC. It seems that some messages that they are
>> >> getting left in the queue and are not being sent. When I view the
>> >> the message in the queue next to the recipient address it says host
>> >> unreachable. I've tried send to the address that they are having
>> >> with and it works fine from my PC.
>> >> Here's the message that appears in the event log
>> >> A timeout occurred while trying to deliver mail to 10.10.10.10 (for
>> >> domain.com). Undelivered mail will be retried later. The timeout
>> >> while waiting for a response to the transmission of the message body.
>> >> (I've replaced the ip address and actual domain name in the log
>> >> Does anyone know what might be causing this? I think it's the MAC
>> >> because none of the PC's have problems sending. I've upgraded the MAC
>> >> client to 8.21 and the problem still occurs. Any help would be great.
>> >> Thanks.
>> >> Bob.