Yes! Check a couple of things. Does the user's alias match any field
for another mailbox? For example, if my alias is "grady", then if
someone else's mailbox has a first, last or fullname value with "grady"
in it, then you will see the failed to get inbox error. Also check to
see if their password has any uppercase characters in it, if so, they
MUST type their password exactly into the web page dialog box.
> -----Original Message-----
> Posted At: Friday, September 26, 1997 10:08 AM
> Posted To: Exchange.admin
> Conversation: "Failed to get inbox", EX5 SP1 Web access
> Subject: "Failed to get inbox", EX5 SP1 Web access
> When trying to login to their Exchange mailboxes via the web, selected
> users get a "Failed to get inbox" message. I see no difference
> the accounts that can and the ones that can't.
> Has anyone seen this problem?
> Thank you.
> Jason Ruiter
> Robert Bosch Corporation