Very Computer

Hello,

I am attempting to configure Outlook Web Access on my single site exchange
5.5 sp3 on NT 4.0 sp4.  Since I didn't (someone else did) install OWA in the
first place, I am unsure if all the components have been installed.  I am a
little uneasy about reinstalling before I know it won't*anything up.
Will reinstalling OWA require a reconfiguration of what has already been
setup (for owa) or will all that be left alone?  Is there a way to tell if
all the componets are currently installed?

Here is my problem:
When attempting to access email via internet browser (internally or
externally) I can successfully log in to my (any) mailbox and view the
contents of the folders.  If I then try to open a message it opens a new
browser window that says 'the page cannot be found.'  If I click on the
options shortcut I get a message saying: Active Server Pages error 'ASP
0126'
Include file not found
/exchange/options/set.asp, line 7
The include file '../forms/ipm/schedule/meeting/Request/mrutil.inc' was not
found.

I have checked the configuration for the HTTP protocol
(site-config-protocols) and all looks good (not much to check here).  Should
there be a HTTP protocol under: site-config-servers-server_name-protocols?
If so, how do you add a new protocol here?

If I can successfully reinstall owa without any reconfiguration, I think
that will be my next step unless you can give me a better suggestion.

Does anyone know what might be my problem?  Any help is greatly
appreciated!!!

Thanks,
Dane

It looks like it might be better to uninstall and reisnstall

Here is what I would do...
1) Uninstall OWA ( Make sure you don't uncheck anything other than OWA or
you will*up you exchange server.. So the only thing you need to
uncheck is OWA and everything else should be checked)
2) Uninstall IIS 4.0
3) Reinstall IIS 4.0 ( just do the standard install... no need to do a
custom and add anything other than what the standard already has)
4) Reinstall OWA ( everything is checked when you do the install....DO NOT
UNCHECK ANYTHING IN THE CUSTOM INSTALL.)

That should fix your problem

Good luck
Darren

Quote:> Hello,

> I am attempting to configure Outlook Web Access on my single site exchange
> 5.5 sp3 on NT 4.0 sp4.  Since I didn't (someone else did) install OWA in
the
> first place, I am unsure if all the components have been installed.  I am
a
> little uneasy about reinstalling before I know it won't*anything up.
> Will reinstalling OWA require a reconfiguration of what has already been
> setup (for owa) or will all that be left alone?  Is there a way to tell if
> all the componets are currently installed?

> Here is my problem:
> When attempting to access email via internet browser (internally or
> externally) I can successfully log in to my (any) mailbox and view the
> contents of the folders.  If I then try to open a message it opens a new
> browser window that says 'the page cannot be found.'  If I click on the
> options shortcut I get a message saying: Active Server Pages error 'ASP
> 0126'
> Include file not found
> /exchange/options/set.asp, line 7
> The include file '../forms/ipm/schedule/meeting/Request/mrutil.inc' was
not
> found.

> I have checked the configuration for the HTTP protocol
> (site-config-protocols) and all looks good (not much to check here).
Should
> there be a HTTP protocol under: site-config-servers-server_name-protocols?
> If so, how do you add a new protocol here?

> If I can successfully reinstall owa without any reconfiguration, I think
> that will be my next step unless you can give me a better suggestion.

> Does anyone know what might be my problem?  Any help is greatly
> appreciated!!!

> Thanks,
> Dane