Outlook client CANNOT change password

Outlook client CANNOT change password

Post by EW » Sun, 06 Oct 2002 06:50:49



Hello all,
i know that this issue has been address previously in
Microsoft Knowledge Base Article - Q236111
http://support.microsoft.com/default.aspx?scid=kb;en-
us;Q236111
oddly i seem to continue to have the same problem with
users not able to change their password when prompted to
do so. ( even after the proper reg changes.

The following error / message pops up.

"The Windows NT password could not be changed. Please
check the information and try again. "

If anybody has any input please let me know,
thanks

 
 
 

1. Macintosh clients cannot change passwords using outlook client

Exchange Enterprise Server 2000 with sp1.  OS is w2k
advanced server.  Mac clients using outlook 8.2.2 and
outlook 2001 cannot change their passwords.  Verified it's
not a dns issue.  Clients are connecting via tcpip.  Error
they receive is: The windows nt password could not be
changed.  Pleae check the information and try again.

The same user account can change password from the same
mac via owa and a pc mapi client.

We've added the registry values defined in q236111 to no
avail.
Anyone have a solution?  No...replacing the macs with PC's
isn't an option.

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