Sorry, didn't give scanner details.
Initially want to remove entries from Device Manager.
Scanner is Mustek 1200ED
Have Win 98 installation disk.
Downloaded Win 2K drivers from manufacturers web site.
Also found instructions on how to make it work under XP.
Was going to send driver problem to manufacturers web
>You might save us a lot of guessing if you mention the
make and model of
>scanner. Somebody here might recognize it and know just
what to do.
>It seems there is not yet much consistency in how to add
some kinds of
>hardware, and scanners vary a lot. Some want to be
installed by using a
Quote:>CD-ROM that comes with the scanner. Others use the
Wizard. For some, about
Quote:>all we can do is install an outdated driver, then use
the Device Manager to
Quote:>update it. Often the manufacturer's website has a
current driver which we
>can download and install from our HD. But it's hard to
know where to start
>if we don't know even who make your scanner.
>R. C. White, CPA
>San Marcos, TX
>Microsoft Windows MVP
>> Having trouble getting a scanner to work via LPT1:
>> Been onto manufacturers website, which suggests using a
>> 2K driver.
>> My problem is I tried to install the scanner using "add
>> device" in scanners & cameras from control panel.
>> Tried this twice, with no luck.
>> Now when I go into device manager, I have 2 entries for
>> my scanner, both wish queries. "drivers not installed"
>> However I now can not delete these 2 entries from
>> Get a msg saying uninstall failed, required or boot
>> Any suggestions thanks