This may be off-topic, if it is and you can suggest an alternative place
to find an answer, please accept my apologies and let me know where I
could go to find the answer.
I have a Dell Dimension 4500 with a Dell installed Samsung SM-332B,
firmware version T410 (from Dell website).
With one particular CD-R, I insert the disk, and then notice the data
LED flashes continuously (as if reading the drive - and I can feel the
drive is spinning continuously).
My Computer-->right-click on CD-ROM icon causes that instance of My
Computer to hang with a busy (hourglass) mouse pointer.
The CD-ROM drive refuses to open its drawer when I press the eject
button on the drive front.
The CD-ROM remains in this state for as long as I have patience (I have
left it for around 10 minutes on one occassion) and I solve the problem
by powering down.
If I forget to remove the CD-R from the drive, then on Windows reboot
I'm presented with a black screen. Solution is to ensure I've removed
the CD-R from the drive before reboot and before Windows enters its
Other CD's, CD-R's and DVD's work fine.