You are welcome, Ed.
All the Best,
MS-MVP Win98/XP-Shell/User [AE-Windows? XP]
Troubleshooting Windows XP
Thanks, Kelly. I think I'll leave it where it is.
Hopefully, I won't be needing it too often!!
>To add it to the Start Menu, right click the Start
>All the Best,
>MS-MVP Win98/XP-Shell/User [AE-Windows? XP]
>Troubleshooting Windows XP
>> Hi, Joli.
>> Sorry to be so long coming back. First I lost my
>> posted the message again in "General" got some help and
>> then managed to sort it out by doing as you suggest,
>> had to go to the 'Log on' tab and enable the Profile.
>> it got to be disabled in the first place, I don't know!
>> Incidentally, on my PC Administrative Tools is not on
>> start menu! I find it in Control Panel. Weird, what?
>> Thanks again.
>> >-----Original Message-----
>> >Go to Start>Administrative Tools>Services and double
>> click on Help and
>> >Support from the list. Click Start, then OK.
>> >Joli Ballew
>> >Author of Windows XP Professional - The Ultimate User's
>> Guide -
>> >Purchase my XP E-Books at www.expert-guides.com
>> >> Hitting Start/Help and Support, I am getting the
>> >> message:
>> >> "Windows cannot open Help and Support because a
>> >> service is not running".
>> >> "To fix this problem, start the service 'Help and
>> >> Support'".
>> >> I have tried everywhere in the KB without success.
>> >> suggestions?
>> >> Ed