by Ed O'Brie » Sun, 22 Dec 2002 01:24:13
"Windows cannot open Help and Support because a system
service is not running".
"To fix this problem, start the service 'Help and
Support'".
I have tried everywhere in the KB without success. Any
suggestions?
Ed
by Joli » Sun, 22 Dec 2002 04:24:40
--
Joli Ballew
Author of Windows XP Professional - The Ultimate User's Guide -
http://www.amazon.com/exec/obidos/tg/detail/-/1932111131/qid=10321024...
-1/ref=sr_1_1/104-2704096-1122302?v=glance&s=books
Purchase my XP E-Books at www.expert-guides.com
Quote:> Hitting Start/Help and Support, I am getting the error
> message:
> "Windows cannot open Help and Support because a system
> service is not running".
> "To fix this problem, start the service 'Help and
> Support'".
> I have tried everywhere in the KB without success. Any
> suggestions?
> Ed
by Ed O'Brie » Mon, 23 Dec 2002 22:52:13
Sorry to be so long coming back. First I lost my bearings,
posted the message again in "General" got some help and
then managed to sort it out by doing as you suggest, but I
had to go to the 'Log on' tab and enable the Profile. How
it got to be disabled in the first place, I don't know!
Incidentally, on my PC Administrative Tools is not on the
start menu! I find it in Control Panel. Weird, what?
Thanks again.
Ed
>--
>Joli Ballew
>Author of Windows XP Professional - The Ultimate User's
Guide -
>http://www.amazon.com/exec/obidos/tg/detail/-/1932111131/qid=10321024...
>-1/ref=sr_1_1/104-2704096-1122302?v=glance&s=books
>Purchase my XP E-Books at www.expert-guides.com
message
>> Hitting Start/Help and Support, I am getting the error
>> message:
>> "Windows cannot open Help and Support because a system
>> service is not running".
>> "To fix this problem, start the service 'Help and
>> Support'".
>> I have tried everywhere in the KB without success. Any
>> suggestions?
>> Ed
>.
by Kell » Tue, 24 Dec 2002 05:48:48
To add it to the Start Menu, right click the Start
button/Properties/Customize/Advanced...
--
All the Best,
Kelly
MS-MVP Win98/XP-Shell/User [AE-Windows? XP]
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_abc.htm
> Sorry to be so long coming back. First I lost my bearings,
> posted the message again in "General" got some help and
> then managed to sort it out by doing as you suggest, but I
> had to go to the 'Log on' tab and enable the Profile. How
> it got to be disabled in the first place, I don't know!
> Incidentally, on my PC Administrative Tools is not on the
> start menu! I find it in Control Panel. Weird, what?
> Thanks again.
> Ed
> >-----Original Message-----
> >Go to Start>Administrative Tools>Services and double
> click on Help and
> >Support from the list. Click Start, then OK.
> >--
> >Joli Ballew
> >Author of Windows XP Professional - The Ultimate User's
> Guide -
> >http://www.amazon.com/exec/obidos/tg/detail/-
> /1932111131/qid=1032102475/sr=1
> >-1/ref=sr_1_1/104-2704096-1122302?v=glance&s=books
> >Purchase my XP E-Books at www.expert-guides.com
> message
> >> Hitting Start/Help and Support, I am getting the error
> >> message:
> >> "Windows cannot open Help and Support because a system
> >> service is not running".
> >> "To fix this problem, start the service 'Help and
> >> Support'".
> >> I have tried everywhere in the KB without success. Any
> >> suggestions?
> >> Ed
> >.
by Ed O'Brie » Tue, 24 Dec 2002 18:13:44
Ed
>To add it to the Start Menu, right click the Start
>button/Properties/Customize/Advanced...
>--
>All the Best,
>Kelly
>MS-MVP Win98/XP-Shell/User [AE-Windows? XP]
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>http://www.kellys-korner-xp.com/xp_abc.htm
message
>> Hi, Joli.
>> Sorry to be so long coming back. First I lost my
bearings,
>> posted the message again in "General" got some help and
>> then managed to sort it out by doing as you suggest,
but I
>> had to go to the 'Log on' tab and enable the Profile.
How
>> it got to be disabled in the first place, I don't know!
>> Incidentally, on my PC Administrative Tools is not on
the
>> start menu! I find it in Control Panel. Weird, what?
>> Thanks again.
>> Ed
>> >-----Original Message-----
>> >Go to Start>Administrative Tools>Services and double
>> click on Help and
>> >Support from the list. Click Start, then OK.
>> >--
>> >Joli Ballew
>> >Author of Windows XP Professional - The Ultimate User's
>> Guide -
>> >http://www.amazon.com/exec/obidos/tg/detail/-
>> /1932111131/qid=1032102475/sr=1
>> >-1/ref=sr_1_1/104-2704096-1122302?v=glance&s=books
>> >Purchase my XP E-Books at www.expert-guides.com
>> message
>> >> Hitting Start/Help and Support, I am getting the
error
>> >> message:
>> >> "Windows cannot open Help and Support because a
system
>> >> service is not running".
>> >> "To fix this problem, start the service 'Help and
>> >> Support'".
>> >> I have tried everywhere in the KB without success.
Any
>> >> suggestions?
>> >> Ed
>> >.
>.
by Kell » Wed, 25 Dec 2002 06:49:40
--
All the Best,
Kelly
MS-MVP Win98/XP-Shell/User [AE-Windows? XP]
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_abc.htm
Thanks, Kelly. I think I'll leave it where it is.
Hopefully, I won't be needing it too often!!
Ed
>To add it to the Start Menu, right click the Start
>button/Properties/Customize/Advanced...
>--
>All the Best,
>Kelly
>MS-MVP Win98/XP-Shell/User [AE-Windows? XP]
>Troubleshooting Windows XP
>http://www.kellys-korner-xp.com
>http://www.kellys-korner-xp.com/xp_abc.htm
message
>> Hi, Joli.
>> Sorry to be so long coming back. First I lost my
bearings,
>> posted the message again in "General" got some help and
>> then managed to sort it out by doing as you suggest,
but I
>> had to go to the 'Log on' tab and enable the Profile.
How
>> it got to be disabled in the first place, I don't know!
>> Incidentally, on my PC Administrative Tools is not on
the
>> start menu! I find it in Control Panel. Weird, what?
>> Thanks again.
>> Ed
>> >-----Original Message-----
>> >Go to Start>Administrative Tools>Services and double
>> click on Help and
>> >Support from the list. Click Start, then OK.
>> >--
>> >Joli Ballew
>> >Author of Windows XP Professional - The Ultimate User's
>> Guide -
>> >http://www.amazon.com/exec/obidos/tg/detail/-
>> /1932111131/qid=1032102475/sr=1
>> >-1/ref=sr_1_1/104-2704096-1122302?v=glance&s=books
>> >Purchase my XP E-Books at www.expert-guides.com
>> message
>> >> Hitting Start/Help and Support, I am getting the
error
>> >> message:
>> >> "Windows cannot open Help and Support because a
system
>> >> service is not running".
>> >> "To fix this problem, start the service 'Help and
>> >> Support'".
>> >> I have tried everywhere in the KB without success.
Any
>> >> suggestions?
>> >> Ed
>> >.
>.
1. Help and support on Help-and-Support
In my WinXP Help-and-Support window, I have a "favorites" item titled
"Command Line A-Z". Stumbled across it sometime in the last year and
marked it for future ref. Lists all the commands available in a
command window. Very nice. Now I would like to share this with my
friends...
How the heck do I pass a link to this feature? Or instructions on how
to find it? Of course "Locate in Contents" button says its not in the
contents, and I should look in the "Search or Index" well, it is not
in the search or index.
After some thrashing, I found the file that contains the info I am
looking for. It is in C:\windows\help\ntcmds.chm -- supposedly a help
file. So I double click this file, think I could just execute it. Fat
chance--It just says
"The topics in this Help file are integrated into Help and Support
Center. To view these topics, click Start, and then click Help and
Support." AAARRRGGGHH!
Hope I never lose my help-favorites. Wonder what else is in help that
is not in the index or search.
Anyway, does anyone know how to find this feature (and the other stuff
not in the Index and Search?)
2. hide inactive icons & language bar
3. help and support under Start menu does not start help and support!
5. HELP!HELP!HELP!HELP!HELP!HELP!
7. Where'd get help from Microsoft go from help and support?
9. Help Please...No Help and Support
10. Help & Support will not work any help please
11. Help and Support Centre - Need Help!!
12. Need help w/ "Help and Support" Button
13. Cannot launch "Help and Support" service?...HELP ME, PLEASE!