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Outlook Express fatal error

Outlook Express fatal error

Post by Georg » Sat, 19 Apr 2003 02:02:48



Since upgrading to Windows XP Home Edition, whenever I
try to open Outlook Express, I receive the following
alert:

"Outlook Express could not be started.  The application
was unable to open the Outlook Express message store.  
Your computer may be out of memory or your disk is full.  
Contact Microsoft Support for further assistance.  
(0x8007000E,3)"

When I click OK, the following alert immediately appears:

"Outlook Express could not be started because MSOE.DLL
could not be initialized.  Outlook Express may not be
installed correctly."

Any help is much appreciated.

Thanks in advance,
George

 
 
 
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Outlook Express fatal error

Post by Mark L. Ferguso » Sat, 19 Apr 2003 04:19:33


Reinstall OE, and then create a new Identity (file menu).

Search for msoe50.inf

(The default location is C:\Windows\Inf folder)

Right click the Msoe50.inf file, and click Install.

Insert XP CD when prompted, Browse to the I386 folder,

click Open, then OK.
--
Mark L. Ferguson   TabletPC MVP

All email without "QZ" in the subject line will be automatically deleted.
marfer's notes for XP  >  http://www.geocities.com/marfer_mvp/xp_notes.htm
.


Quote:> Since upgrading to Windows XP Home Edition, whenever I
> try to open Outlook Express, I receive the following
> alert:

> "Outlook Express could not be started.  The application
> was unable to open the Outlook Express message store.
> Your computer may be out of memory or your disk is full.
> Contact Microsoft Support for further assistance.
> (0x8007000E,3)"

> When I click OK, the following alert immediately appears:

> "Outlook Express could not be started because MSOE.DLL
> could not be initialized.  Outlook Express may not be
> installed correctly."

> Any help is much appreciated.

> Thanks in advance,
> George


 
 
 
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1. OUTLOOK EXPRESS FATAL ERROR

I'm using OE6 with Win98SE.  I tried to create an additional folder tonight, and
OE died.  Each attempt to reopen it is greeted with the dreaded "This program
has performed an illegal operation ...".  If it means anything, the error
message is:

MSIMN caused an invalid page fault in module MSOE.DLL at 016f:007c5a39.
Registers:
EAX=00000000 CS=016f EIP=007c5a39 EFLGS=00010246
EBX=00000000 SS=0177 ESP=0056f6bc EBP=0056fa08
ECX=00000000 DS=0177 ESI=00000104 FS=3027
EDX=0167047c ES=0177 EDI=0056f9d0 GS=0000
Bytes at CS:EIP:
8b 08 8d 95 c8 fd ff ff 52 50 ff 91 b8 00 00 00
Stack dump:
00000104 0000175b bff8516b 00000000 00000000 0056f7f4 007c5824 00000000 0056f6ec
00000108 bff8516b 0000175b 2394bec0 01c51961 00000001 00000000

There must be something in the Canberra air because, like John Saxon in his post
earlier today, I have a very large Message Store (even larger than John's
<g>) -- 2Gb of space, with 1,001 .dbx files (ie, folders and sub-folders) and
3.9Mb in folders.dbx.  I have been aware of some of the dangers of this, and I
have for some time complied with all PA Bear's caveats (except that I clear out
Deleted Files monthly rather than daily).

After the problem explained above, I moved the Message Store to another
location, and OE opens fine with no messages.  So, two questions:
1.  Is there a limit of 1,000 .dbx files which may have caused my problem?
2.  How can I best reinstal my Message Store? (after which, I will, as PA Bear
recommends, move much of it to another identity).

Thanks in advance for your help.

--
Lindsay Graham
Canberra, Australia
-----------------------------------
Please reply via the newsgroup/mailing list, so that all may benefit from the
discussion.

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