HP Desjet 940 problem

HP Desjet 940 problem

Post by Nick Cumberbatc » Sat, 23 Nov 2002 00:18:06



I have a Dell Inspiron 8100 and use Windows XP Professional.  I am having a
problem with my printer a HP DeskJet 940 C.  The printer only prints the top
part of each page and it is erratic.  I tried using Windows XP driver as
well as downloaded an HP driver....same problem.  Tried deleting printer and
re-installing...same problem.  I have used this printer with other machines
with Window 98 and another Dell Inspiron with Windows 98.....in both cases
the printer worked.  Seems like an XP problem???
Would appreciate your help.

Nick

 
 
 

HP Desjet 940 problem

Post by Jim Mackli » Sat, 23 Nov 2002 02:43:48


In device manager, REMOVE the printer.  Reboot and you should get a new
driver install, with a good set of drivers.

Is the cable in firmly and undamaged?  IEEE1284 or USB cable?


| I have a Dell Inspiron 8100 and use Windows XP Professional.  I am having
a
| problem with my printer a HP DeskJet 940 C.  The printer only prints the
top
| part of each page and it is erratic.  I tried using Windows XP driver as
| well as downloaded an HP driver....same problem.  Tried deleting printer
and
| re-installing...same problem.  I have used this printer with other
machines
| with Window 98 and another Dell Inspiron with Windows 98.....in both cases
| the printer worked.  Seems like an XP problem???
| Would appreciate your help.
|
| Nick
|
|

 
 
 

1. HP Deskjet 940 problem

I have a Dell Inspiron 8100 and use Windows XP Professional.  I am having a
problem with my printer a HP DeskJet 940 C.  The printer only prints the top
part of each page and it is erratic.  I tried using Windows XP driver as
well as downloaded an HP driver....same problem.  Tried deleting printer and
re-installing...same problem.  I have used this printer with other machines
with Window 98 and another Dell Inspiron with Windows 98.....in both cases
the printer worked.  Seems like an XP problem???
Would appreciate your help.

Nick

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