Tools | Accounts | Mail | Properties | Advanced. Move the Time-out slider
all the way to the right.
Turn off ALL e-mail scanning.
Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
If still no joy, get rid of Norton.
I use, and recommend, AVG Free:
When prompted, choose Custom Installation and *uncheck* e-mail scanning when
you see the option.
Norton, and McAfee, products are not Outlook Express friendly, and I don't
know of any OE-MVP that would recommend using them.
To remove Norton completely, see:
MS MVP - Outlook Express
>A friend has hit dial-up problems with OE6 after installing Norton
> Internet Security 2006 on his slowish XP computer.
> Even having disabled the checking of Outgoing Mail with NAV, it seems
> that the background activity caused by NAV is slowing his PC to the
> point where it the timing of the Send/Receive is going wrong.
> If he unchecks the "Hang up after sending and receiving" box,
> everything is fine - but if he has the box checked, his dialup
> connection is disconnected (seemingly by OE) before the mail has been
> sent. For now, he is living with manually disconnecting after each
> Send/Receive, but would like to go back to automatic disconnection if
> He has already spent ages on the phone to the ISP, who don't see it as
> a problem at their end. Is there any registry setting that would allow
> me to make OE wait a few seconds before disconnecting, in case that did
> the job?
> John Geddes