Dreaded battery lead problem on 3c

Dreaded battery lead problem on 3c

Post by xxxx.. » Tue, 05 Nov 1996 04:00:00

This happened to me several times, on a Series 3 and on a Series 3a. PSION said they repaired
it on my 3a with a new kind of cable ("reinforced" as they said), but it doesn't look very
really different than the previous one. However, I had it changed 6 months ago and it still
works (first failure appeared after 4 months).

Does anybody know whether PSION eventually fixed this problem with the 3a design ?

Has anyone a good reason to believe that there won't such a problem on the 3c ?



1. The dreaded battery lead problem

I have had the symptoms of this for a few days (batteries dying very
and have just rung up Psion UK Customer Services to be told that there is
now a 10 charge for a new set of battery leads, and 'no sir, there is no

Not to put too fine a point on it, this is absolute crap - I am disgusted
with this
reaction, I can understand a charge being levied to cover costs etc, but
10 ????
to repair what is clearly a common problem is totally unacceptable.

I will attempt to repair the lead, and Psion have just lost a formerly
staunch advocate.

Chris Parsons
Phone   : +44-1392-382-201   Fax : +44-1392-382-488

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