On the subject of software houses/companies to use for purchasing software,
don't use Jungle.Com
Despite the software not being in stock, they debited my MasterCard for the
full amount immediately and did not inform me. 21 days later, my statement
arrives - with surprise surprise, the amount deducted :-((
Guess what! the order is still being processed - I have now cancelled the
order with my charge card company
This is not just poor service, it is dishonest.
This is my first experience of such practice - I have not seen a company
charge me before despatching goods before.
In terms of service, can I mention Expansys, Widget and Palmscape as
companies with flawless service - I recommend any of these from my own
Perhaps this posting will do some good ( it makes me feel a bit better) and
if it serves to warn people off from dealing with such a sneaky firm !
BTW I did give Jungle 24 hours to reply - their customer service email
system seems to be jammed - perhaps from complaints ?