>While my old computer was dying, I backed up the old Money file (2004) to CD.
> I got a new computer, downloaded, and was charged for, 2006 Standard. I was
>able to restore the backup, but I keep getting the opening message that I
>have the Web Trial version, which will expire in 90 days.
First, there is a temporary problem. The first status item at
http://moneycentral.msn.com/common/networkstatus.asp discusses it.
So after the status message gives the all-clear, try this:
When Money uses a file with the same Passport that you used when you
bought Money, it will download the appropriate things and adjust
the version that you see in Help->About....
and follow it if you want your Money file to use the same Passport
on your Money file that you used when you bought Money.
If you want something other than to do that, do something slightly
different. Create a NEW empty file (named perhaps Temp.mny) that
you put the referenced Passport onto. Let Money download data that
it needs. Close Money. Restart Money.
Confirm that Money shows the right version. Then click on your
real Money file that is shown on the bottom of the File menu.
> I've worked with
>Support document KB889930, and nothing's worked short of removing and
>reinstalling the program. I'd like to avoid doing that on my own (KB895866);
>it involves going into Windows Registry, which I hear shouldn't be done
>without good knowledge.
>I think the problem is that I gave my currently active Hotmail address for
>my Passport at the time of download, but the restored file showed my old
>address, which had lapsed. (I need to login to Money with the old address.)
>Can I reconcile these? I have reinstated the old Hotmail address, if that
>helps. I'd like to be fully established with 2006 Standard, which I've paid
>for, without the Trial version message.
See if this helps also.
How to change your .NET Passport sign-in e-mail address
Also, review your backup policy, and make an extra set of backups on
different media while you are thinking about it.