I recently purchased a new Castlewood external Orb drive that connects
through my computer's parallel port. Installation performed without a
hitch and the drive was properly configured by the included software.
However, when I atempted to use it for the first time to perform a
backup of data from my C:\ drive, the brand-new diskette purchased from
a well-known and highly-reputable mail-order company caused the drive
heads to rotate without stopping. I attempted to eject the diskette so
I could try another, but the machine would not eject it. I finally had
to force the opening, pulled the diskette from the tray, and proceeded
to shut down and reboot my computer. The drive stopped after the reboot,
but now I'm wary about using the peripheral device for anything besides
an expensive paperweight. Any suggestions about this situation? I tried
searching through the troubleshooting section of Castlewood's manual as
well as doing a search on their website for similar reports, but with
correct this minor difficulty.
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