Ameritech Announces Touch-Tone Charge Reduction in Confusing Way

Ameritech Announces Touch-Tone Charge Reduction in Confusing Way

Post by Bradley J. Bitto » Sat, 18 Feb 1995 04:42:09

I received an insert from Ameritech yesterday in my bill.  In part,
it read:

        "The monthly $1.80 Touch-Tone Service charge will be
         eliminated over the next three years.  Starting
         January 9th, you'll pay $1.00 less per month.  The
         remaining Touch-Tone charge no longer will be shown
         separately on your bill.  Instead, the reduced monthly
         charge of $.80 will be included in your "access line"

My interpretation of this was that all customers would see their
"access line" charge increased by $.80/month.  However, I spoke to an
Ameritech residential service representative, who told me the $.80
would be added to my "access line" charge.  In other words, the
"access line" charge will be $.80 more for those with Touch-Tone
service.  Then, sometime in the next three years, that will disappear
too.  (Probably the next time the "access line" service increases -- I
predict by $.80!)  In the meantime, Touch-Tone customers may not
realize they are paying extra for it.

Incidentally, the installation charge for Touch-Tone has been dropped
(not sure if that's temporary or permanent), so I relented and finally
got it.  I guess the $.80 is within my threshhold of annoyance for
having to switch my phones back and forth between tone and pulse. ;-)

Bradley J. Bittorf                           | Phone:  216.646.4629
Allen-Bradley Company/Rockwell Automation    | FAX:    216.646.4484


1. NYNEX to Stop Charging For Touch-Tone!

        Rate design is a complex subject and Public Service Commissions,
being at least partly political bodies, try to set rates in the way
most palatable to customers, the great majority of whom are not big
customers but modest residential users.

        According to which figures you want to use, between 20 and 25
per cent of all telephones in the United States are still rotary dial.

Wes Leatherock                                                    

2. April edition of Safety & Security [elect] Magazine now on the web

3. PacBell to Eliminate Touch-Tone Charges

4. Initializing Sound Manager

5. FS: Indy

6. NYNEX to Stop Charging For Touch-Tone!

7. eval to full version upgrade

8. PacBell to Eliminate Touch-Tone Charges

9. Touch-tone charges going away?

10. PacBell Dropping Charge for Touch-Tone Service

11. Pac Bell to Eliminate Touch-Tone Charges

12. BT announces PRIMARY rate connection charge reduction