As a resident of Long Island I can attest that NYTel is so screwed upQuote:> I was interested in looking into some option for my home phone. Items
> like Caller-ID, Last Call Redial, the service where one has two
> numbers on one line (the name will come back to me after I mail this
> :-), etc. I called NY Telephone asking about these services and was
> told that only the multi-number option was available.
> A few days later I was kvetchin' (for a change :-) about the public
> utilites on Long Island when the person who I was kvetching to started
> telling me why NY Tel can't offer those services. He was telling me
> about how technologically behind most of the COs on Long Island are
> and that NY Tel would have to do a major overhaul and replace switches
> to provide some of these new services.
it is less than pathetic. The equipment is a disaster area and the
wires are just now being replaced, slowly.
It sometimes takes weeks to get something done, such as installing a
second line, as I did recently.
The business offices are not able to give a straight answer to
anything but keep referring the caller to some other area.
For an advanced telco, try Rochester Tel & Tel. Forget NYTel. CLASS
service is probably years away due to the stupid Public (read Utility)
Service Commission, a messed up governor and the legislature.
Brookhaven National Laboratory Upton, NY 11973 (516)-282-3093