The local support staff at one of my SBS clients had an MMC crash while
monitoring Symantec AV. After a reboot, the Volume Shadow Copy Service
started failing. (This before June Windows updates, so they are out of play.)
System had been stable before this.
I don't see any errors as described in KB 826936; the service just stops,
according to the event log. I adjusted the service to try to restart after
the failures, but they too fail. There is possibly a clue in that there is an
NTFS quota violation warning a couple minutes before the failure. But that
problem (user) has been around for a while w/o the SVC problem. So, should I
apply the SVC update in the 826936 article?
I re-registered the sqldvi.dll file as recommended in one KB article re
backup failures, but the problem recurred. (Only one backup per week?! Bad
practice but all the customer wants at this point. So that's apparently not
the problem, since no backup occurs during the failures. Also, backup did
woirk w/o SVC last week.)
I also started the trace process for SVC, and have a 5M file, but I cannot
interpret it enough to see errors. If someone out there is an expert in this
trace I can answer questions about it.
Thanks in advance,