This is an issue very dear to my frustrations. Unfortunately, you have
correct information that the MS upgrade offer included not only a start
date, but an end date. This issue got me in previous releases of other MS
products and proved quite embarrassing and frustrating.
I took up a direct conversation with the SBS product director on this very
topic last year. I suggested that I thought it reflected poorly on MS that
they would announce a free upgrade program but not make extremely clear on
the front end that the offer would have a limited claim time.
MS followed an approach they have in the past, which is to announce a "free
upgrade" well in advance, without making clear that there is a time limit to
claim the discount. In this instance, I watched the SBS website and within a
week or so of the SBS 2K product announcement, MS announced not only the
release date, but the dates of the upgrade. I still believe that Ms would
be better served to either (a) allow users to register for upgrades in
advance (as you buy them), or the "free upgrade period" should be identified
in advance to be a "45 days from product ship opportunity only!".
If you knew to look for this information, MS had it available on the
website. I tried very hard to post in the NG as the upgrade periods were
expiring. I feel for you if you missed it.
BTW, this is not an SBS quirk. This is consistent with all MS product
> When I bought the server from Dell (Oct. 2000), SBS 4.5 came with it. No
> one knew when SBS2K would be released. There's nothing on the "Free
> Upgrade..." notice that says anything about a time limit on the upgrade.
> That link is dead, so you may be right. If this is true, I'm going to be
> very unhappy.
> > http://www.microsoft.com/sbserver/productinfo/techguarantee.htm
> > It sounds like you qualify. But you only have until 30 april.
> > Steve Foster