After trying two or three times daily to sign up for Jasc's forums using AOL 8,
I tried using the IE 6.?? on my XP Pro desktop, rather than AOL's built-in
browser. For the first time, I actually managed to have the sign-up form I
filled out accepted and received a "your password *has*been* mailed" (or words
to that effect) message. After a few hours, I'm still waiting to receive it.
Has anyone else run into a similar problem?
I am not a great fan of AOL. I have spent a lot of time and money trying to
find a good replacement - both dialup and cable - and none of them are good
enough to warrent the hassle of changing to a new provider. I'm afraid Jasc is
letting a lot of newbies to their software down. Expecting their customers to
play provider roulette in order to join their forums doesn't say nice things
about a company that provides fine products at a fair price. One thing is
certain: refusing to face the fact that AOL has a huge hunk of the ISP market,
failing to accomodate AOL's users on the forums, and forcing their costomers to
create a bigger load on Jasc's already overloaded support personnel by denying
access to help from more knowledgeable PSP users is wrong-headed to say the
If it were not for c.g.a.p.s.p. and the knowledgeable and helpful people who
gather here, I would have trashed PSP long ago. Thanks for being there folks
when I needed you.
Phoenix, AZ, USA