by I am having some troubles with my Sony 1304s monitor. I get random static
glitches on my screen that have become more frequent over the past
few weeks. I suspect that it is a power supply problem.
In any case, the monitor is under warranty. I tried calling the closest
service center to ask some questions about what kind of "downtime"
I should expect, and all i got was one of those prerecorded messages
for all the possible questions they think you might have...and of
course, they don't answer mine....
So, my questions are as follows:
1) How long would I expect to "lose" my monitor for while they inspect/fix
my problem.
2) Do they give "loaners" out while your monitor is being fixed, or
should I be prepared now to rent one out of my own pocketbook as I
can't afford to do without my machine for more than a few days.
The reason I ask is as a student, I need my computer every day. Right now,
the problem is annoying, but the computer is still useable. I
don't want to bring my monitor into the service center and not see it
for a month...if that is the case, I had better get another monitor
to use in the meantime or I guess, stick with my current problems till
school is out and then have it serviced.
any comments on experiences and thoughts would appreciated...of course,
a response (unofficial) from someone at Sony would be fantastic.
Thanks in advance,
Derek
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DISCLAIMER: My opinions are my own and do not represent those of MIT,
WHOI, or NSF. (they don't pay me enough to get rights to my opinions)