If you have a single hard drive system your CDROM's should both be on the
SECONDARY controller with the CDRW as MASTER and verify the jumpers are
correct. In the BIOS set all hard drives settings to NONE except the Primary
Master because you only need to look for the one hard drive you have. Then,
try updating your IDE drivers. If you have never done this before you are
probably using default Microsoft drivers which aren't always compatible with
newer CD drives. Go to your chipset manufacturer's website (most current
source) or your motherboard manufacturer's website for the most current IDE
drivers. Last resorts are to update your BIOS and try disabling devices that
you are not using like USB or serial ports in the BIOS and see if they
aren't interfering. Once you are up and running ensure DMA is enabled in the
device manager for both CD Drives.
I don't get paid for this but I've been told my help is worth $50 an hour.
> I bought my daughter a CD-RW for Xmas but her PC doesn't detect the drive.
> The PC was misbehaving before I bought the new CD-ROM - since the old
> wasn't recognised either. The CD-ROM *is* recognised by the PC - it comes
> when the PC boots but neither Windows not the boot diskette can "find" the
> CD-ROM drive. I done the following:
> * used an alternative CD-ROM drive - no difference
> * made the CD-ROM the slave to my HD so that I can use a single cable - no
> * made the drive master and slave - no difference
> * reset my BIOS to the default settings - no difference.
> Help! The PC seems to know that there's a CD-ROM drive but neither Windows
> nor the boot diskette can find it (the boot diskette hangs if I select
> "CD-ROM support" and it start to load the CD drivers - the boot diskette
> works since it's OK on my own computer).
> Help! It's her Xmas present.