Very Computer

Does this have to do with the client software i.e. ts-
client 32 or does it have to do with the printer driver?  

If it is client, how can I check client version and where
can I get updated copy?  Thanks in advance for your help.

302361 - Printers That Use Ports That Do Not Begin With COM, LPT, or
USB Are Not Redirected in a Remote Desktop or Terminal Services
Session
http://support.microsoft.com/?kbid=302361

 --
Vera Noest
MCSE, CCEA, MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
 --- please answer in newsgroup ---

Quote:> customer has multifunctioning printer at home office, he
> connects to terminal server (W2Kserver) and cannot print
> at home?  How can I resolve this?  

> Does this have to do with the client software i.e. ts-
> client 32 or does it have to do with the printer driver?  

> If it is client, how can I check client version and where
> can I get updated copy?  Thanks in advance for your help.

  2 things:

  1.)  Make sure the print driver on his client computer
is the same one as the driver loaded on the terminal
server.
  2.)  Apply the q328020 hotfix from Microsoft. Give
Microsoft a call and they will send you the hotfix. (free
of charge, if you can believe it!!)  Remember that this is
a server side hotfix so when you apply it to your terminal
server it will require a reboot.

  One of those options should fix your problem.  

Quote:>-----Original Message-----
>customer has multifunctioning printer at home office, he
>connects to terminal server (W2Kserver) and cannot print
>at home?  How can I resolve this?  

>Does this have to do with the client software i.e. ts-
>client 32 or does it have to do with the printer driver?  

>If it is client, how can I check client version and where
>can I get updated copy?  Thanks in advance for your help.
>.