This probably comes from a shell extension or an app that's installed
such extensions. Uninstall such apps till you find the one that's
I've got the same problem....I hope someone will answer our question.
> an e mail address would help bill
> > We have a recurring error on all of our W2k systems. When in any UI
> > allows file management (i.e. UI, Windows Explorer, IE) a right-click
> > perform any function results in an error. The followin gis the
> > in the System Log:
> > Event Type: Information
> > Event Source: Winlogon
> > Event Category: None
> > Event ID: 1002
> > Description:
> > The shell stopped unexpectedly and Explorer.exe was restarted.
> > Any answer would be appreciated. Please reply to the email address,
> > newsgroup.
> > Thanx,
> > Bill