1. ZyXEL V.34 upgrade prices -- street, dealer or retail?
: When you say that ZyXEL modems can be upgraded to V.34 for $249 or $299,
: are those numbers "Suggested Retail Prices", "Dealer Prices", or ZyXEL's
: expectation of "Street Prices"?
all of the above.. At the moment, there is not a sysop deal for the
upgrade, nor is there a seperate pricing structure for dealers/VARs.
BTW: this pricing reflects the ceiling for the upgrade. The modem is
still being designed, and until that is completed (as well as
finalization of V.34), exact pricing will not be known. It is possible
(although not promised) that the price could go down.
: Are there any limitations on that upgrade policy? Does it cover broken
: or non-working modems? Modems altered by the users in unapproved ways? If
: someone uses the information you supplied in a recent article to add the
: capacitor across R4 needed to make Extended Distinctive Ring and Caller ID
: work (assuming it isn't illegal), voiding the warranty, is that modem still
: upgradable at the price you've been quoting? Would it have any effect on the
: warranty of the upgraded V.34 modem?
modems purchased in North America have a 5 year warranty.. and the modems
haven't been out that long, so we will either repair a broken modem, or
else swap it for the V.34 model.
the basic philosophy regarding user-mods is that as long as the mod is
properly performed, we will honor the warranty. This applies to CID
cap mods, rom socket upgrades, external speaker extensions, etc.
If the modem is examined and we see burn marks that make it look like you
used an American Beauty, then all bets are off. :)
Technical Support voice - 714-693-0808
ZyXEL BBS - 714-693-0762
FTP - ftp.sdsc.edu /pub/other/zyxel Fax - 714-693-8811
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