>I have just installed a new 33.6 sportster internal. It will not
>automatically answer fax calls. It will answer when told to manually pick up
>but I'm not always available to do so. It sends faxes ok and receives them ok
>with manual intervention. Winfax worked properly with previous 14.4
>practical peripherals modem but not with new USR. Anyone run into this and
I'll assume that you have checked the obvious, and that Winfax is set
to automatic recieve (Sorry if this sounds obvious, but in the name of
thoroughness I had to ask)
If Winfax is showing automatic reception to be enabled, then your
problem sounds like a problem with the modem.
To test this, do the following:
1) Close Winfax.
2) Go into Windows terminal. Type AT and press enter. You should get
an OK response. This will show that you are able to communicate with
the modem properly.
3) Get someone to call your modem line. If everything is working
properly with the modem, you should see the word RING or RINGING
appear on the terminal screen as the line rings. If you don't then
that is the reason that Winfax isn't answering the line.
Winfax looks for and uses these RING prompts to know when the line
is ringing. I suspect that the reason for this is that setting the S0
register would result in an external modem answering even if the
computer is turned off or did not have Winfax running.
You might want to reset the modem back to its manufacturer defaults
to see if that resolves the problem. With most modems this involves
entering AT&F and then the command that writes the modems current
settings to non volatile configuration memory. The end result of this
process is that the settings that were in effect when the modem
settings were written to the configuration memory become power on
If the problem persists, call USR.
All opinions presented in this message are mine and are not
necessarily shared by my employer