> >Well, FWIW, I still have not received an RMA# for my uptrade submitted back
> >in May!!!! I called them after 4 weeks and was told the wait was up to 5-6
> >weeks. I'm still waiting. However, in the mean time I bought a Supra even
> >though I may still get the Hayes if they ever decide to send the RMA
> I too had been waiting forever and finally was forced to buy another
> brand this past week. My daughter is heading back to college and I am
> losing my current modem along with this computer. Hard decision, but
> I didn't really have a choice if I want to remain online.
> Does anyone know how to cancel my Hayes upgrade order? I don't see
> anything on their web page or in the e-mail they sent me. I am
> concerned because I gave them my credit card number and I fear I may
> get charged somewhere down the line if I don't notify them in a timely
> Rob :-)
I placed an order with Hayes for the 56K upgrade in early June. I have
not as of 08/16/87 received an RMA#. I have inquired about the status of
my order via Email twice, but I have not received a reply.
When I placed my order I received a reply at the end of which were these
Hayes Microcomputer Products, Inc. WWW: http://www.hayes.com
Voice Support: 770-441-1617 ftp://ftp.hayes.com
(Mon-Fri, 8AM-6PM, eastern) telnet://bbs.hayes.com
when I complained about the $15.00 shipping charges.
I would feel free to repeatedly write, call and Email Hayes until you get
About credit card charges: it is unlikely that Hayes would charge for
product not delivered. You can ask the credit card company to withold
payment in the case that a fraudulent charge is posted to your account.
Pardon my rambling.