I am just looking for your opinion on this one for future
reference. I suggested to the customer to get a new modem and was wondering
what you think. It worked fine until yesterday. Nonew hardware or software
installed. Its a usr 56k faxmodem (hardware) . He gets back the error there
is no response from the modem. Under device manager there was no listing for
modems at all, the usr was under other devices. He claims its always been
like that, but of course I had him remove it from there and also from the
modems control panel and reboot. New hardware was found, and he had his
install CD which I walked him through. Everything went fine and the modem
emulated its own com port. But the same problem exist. Through HyperTerminal
upon an AT sent direct to the com port it returns "BOOT" at&f1 returns
error as does any other at command.
ATDT# as well comes back with error. Any thoughts?