> |> Hi, I tried to mail a privet E-Mail to you but it bounced.
> |> JANA Publishing is not a scam, its a good company and thay make a lot of other
> |> CD's. If you have a probelm please call them at 1-800-363-2083 and there is
> |> some one to answer the phone. Call them at Mon-Fri 9 to 5.
> |> The new address is 3881 Chess Wood Drive, in Toronto. Yes we had some problems
> |> due to a owner ship change but we are doing very well now.
> |> Jay
> Are these ownership change problems the reason that the last "bi-monthly"
> CD that I received, from my two year subscription, was MAY/JUNE 1993?
> Is JANA going to extend my subscription (and that of others who didn't
> receive what they ordered) to compensate?
> Senior Systems Engineer, Engineering Computer Network
> Electrical Engineering Department, Purdue University
> West Lafayette, Indiana 47907-1285 (317)494-6678
Just to provide a data point for the other side...
I subscribed to the JANA CD from the first announcement, and have received
two CD's so far: March/April and May/June. About a week ago I called the
800 number to ask the same question as above. I was completely surprised
to get through on the first try, and talked with a real person (but I don't
know who it was).
I was told that the July/August disk was canceled because they didn't feel
there was enough new material for it, and thought it made more sense to
wait for the next one, which will include both the SLS and Slackware
distributions. (I got the feeling that it may be just Linux now, rather
than NeXT/Linux, but I may be mistaken on that point.) I was assured that
we will still get the number of disks we have paid for, no matter how long
it takes for them to come out.
He also gave me the impression that the cancellation of the July/August
disk had been announced. I just assumed that I missed it somehow, but by
the number of messages on the subject, the announcement must not have been
Anyway, I am confident that I will get my money's worth from JANA. They
have cleared up some problems I had in the past with no hassles. My only
recommendation is that they show their presence more often on the net to
put out the fires such as this one before they really get burned.
NCCOSC R&D Division (NRaD) ...!sdcsvax!noscvax!jensen
San Diego, CA