Maggie Biggs has an interesting column in the current
bin/displayNew.pl?/biggs/biggs.htm), in which she
addresses the "great divide" between open source
and business developers. She makes some excellent
points, IMO, like telling business developers to
be open minded and give OS tools a serious test.
She points out that OS proponents should remain
willing to answer questions, "no matter how simple
they may seem", and she also says, "praising open-
source software will not be enough to move Linux
to the desktop. Embracing and helping your corporate
couterparts will provide the leap forward you need."
Brian Livingston also had something interesting, a link
to an MS page
That shows the results of an independent survey showing how
often Win95 and NT users have system crashes, and how often
they call a help desk because of such problems. I won't
reveal the details, but I will say that I agree with Brian
when he says in his column, "these aren't very reassuring
numbers for 32-bit operating systems that are supposed to
provide companies with reliability."