Very Computer

by **Doug Robert** » Mon, 09 Nov 1998 04:00:00

of sending a 3com56K pcmcia (supposedly V.90) modem back to 3Com on
Friday. I had recieved it the day before, plugged it in, and was
consistantly unable to get a 56K V.90 connect to my ISP (my other Linux
box consistantly got 42K - 44-K connections on the same phone line),

Being open-minded, I waited til the next working day and called 3Com
tech support. I waited forever, finally got a rep on the line,
explained my problem and the tech guy said, "Linux? How do you spell
that? Oh. We don't support our product under Linux."

I said, "You just lost a sale; your modem is on it's way back to
you. I think I'll buy a Hayes."

It felt good.

--Doug

--
==================================================================
Douglas Roberts

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--
==================================================================
Douglas Roberts

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by **Roger Irwi** » Tue, 10 Nov 1998 04:00:00

> Off topic, but hasn't Hayes recently gone out of business? Of course, there
> will still be plenty of their modems on the market.

Havn't seen Centronics much in the limelight recently either, and Cannon are
certinaly not the prime supplier of D connectors. Compuserve are having far
more trouble remaining a leader than thier GIF format.

Oh dear, you may set the standards, and continue to offer high quality
products, but when the box shifters move in........

--
Bye for now, And watch out for those
low flying Penguins.......

Roger.

by **Richard Jone** » Tue, 10 Nov 1998 04:00:00

: of sending a 3com56K pcmcia (supposedly V.90) modem back to 3Com on
: Friday. I had recieved it the day before, plugged it in, and was
: consistantly unable to get a 56K V.90 connect to my ISP (my other Linux
: box consistantly got 42K - 44-K connections on the same phone line),

: Being open-minded, I waited til the next working day and called 3Com
: tech support. I waited forever, finally got a rep on the line,
: explained my problem and the tech guy said, "Linux? How do you spell
: that? Oh. We don't support our product under Linux."
[...]

Forget about USR/3Com modems. They also don't support
any way at all of doing a Flash ROM upgrade without
M$ software. Absolutely can't be done without at least
DOS installed on your hard drive (can't even be done with a
DOS boot floppy).

So I've got a x2 modem here which I just can't upgrade
to V.90.

Rich.

--
- Richard Jones. Linux contractor London and SE areas. -
- Very boring homepage at: http://www.annexia.demon.co.uk/ -
- You are currently the 1,991,243,100th visitor to this signature. -
- Original message content Copyright (C) 1998 Richard Jones. -

by **Kevin Bro** » Tue, 10 Nov 1998 04:00:00

>: of sending a 3com56K pcmcia (supposedly V.90) modem back to 3Com on
>: Friday. I had recieved it the day before, plugged it in, and was
>: consistantly unable to get a 56K V.90 connect to my ISP (my other Linux
>: box consistantly got 42K - 44-K connections on the same phone line),

>: Being open-minded, I waited til the next working day and called 3Com
>: tech support. I waited forever, finally got a rep on the line,
>: explained my problem and the tech guy said, "Linux? How do you spell
>: that? Oh. We don't support our product under Linux."
>[...]

>Forget about USR/3Com modems. They also don't support
>any way at all of doing a Flash ROM upgrade without
>M$ software. Absolutely can't be done without at least
>DOS installed on your hard drive (can't even be done with a
>DOS boot floppy).

>So I've got a x2 modem here which I just can't upgrade
>to V.90.

Hmm...my x2 Courier will support a flash upgrade via an XModem
transfer. I was able to upgrade it to V.90 with Minicom. Are you
*sure* you can't do Flash ROM upgrades from Linux?

--

This is your .signature virus: < begin 644 .signature (9V]T8VAA(0K0z end >
This is your .signature virus on *: <>
Any questions?

by **Georgi** » Wed, 11 Nov 1998 04:00:00

I believe you may have to reprogram the
NVRAM in that modem. This is assuming
it is compatible with Linux, and it not a windows
specific modem. You could try again with an
externel US Robotics. 3Com and US Robotics
have merged recently, don't expect much
competition or innovation, in the next few
years.
http://www.usr.com
==============================================

> of sending a 3com56K pcmcia (supposedly V.90) modem back to 3Com on
> Friday. I had recieved it the day before, plugged it in, and was
> consistantly unable to get a 56K V.90 connect to my ISP (my other Linux
> box consistantly got 42K - 44-K connections on the same phone line),

> Being open-minded, I waited til the next working day and called 3Com
> tech support. I waited forever, finally got a rep on the line,
> explained my problem and the tech guy said, "Linux? How do you spell
> that? Oh. We don't support our product under Linux."

> I said, "You just lost a sale; your modem is on it's way back to
> you. I think I'll buy a Hayes."

> It felt good.

> --Doug

> --
> ==================================================================
> Douglas Roberts

> ==================================================================
> --
> ==================================================================
> Douglas Roberts

> ==================================================================

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