Possible IDE related crash on 2.4.18-rc4?

Possible IDE related crash on 2.4.18-rc4?

Post by Jeff Lesse » Fri, 01 Mar 2002 03:00:22



I am having what seems to be some sort of IDE related crash when I run
2.4.18-rc4.  The computer is a Dell Inspiron 5000e laptop, which is a
PIII 600, 384MB ram, Intel PIIX4 IDE controller (440BX), and an
IBM-DJSA-230 30GB laptop disk.  The disk is partitioned into reiserfs
(29GB) and swap (386MB).

The machine will appear to work fine, but then the disk will spindown
and immediately restart, then the drive light stays on and the machine
is hung solid.  It will not respond to SysRq, or anything other than
holding the power button down until it turns off.  The last time the
disk restarted I noticed that it made similar seeking noises to what
it makes when being powered on.  It is NOT crashing when making that
IBM click-boing noise.

Obviously this may be a hardware related problem, but IBM's drive
fitness test reports the drive to be OK, and I have not had the
problem when using kernels <= 2.4.17 (even after observing the problem
with 2.4.18).  No IDE errors appear in the log before the crash.

The problem happens both when using noflushd and with noflushd
disabled.  The lockups have all occured during low disk activity, but
95% of the time disk activity is low, so this may just be a
coincidence.

I would be happy to privide any further information that would be
useful in debugging this problem, but I am not sure how to provide
useful diagnostics for such a total and sudden lockup.

As long as I am posting IDE problems... On a different computer, every
time the machine boots I get the errors
hdc: dma_intr: status=0x51 { DriveReady SeekComplete Error }
hdc: dma_intr: error=0x84 { DriveStatusError BadCRC }
repeated 4 times.  hdc is an IBM-DTLA-307045 attached to an Intel
PIIX4 controller (440BX).  IBM's drive fitness test does not report
any errors, and I have no other errors or difficulties in using the
drive.  Should I be concerned?

--
Thanks,
Jeff Lessem.
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Possible IDE related crash on 2.4.18-rc4?

Post by bridgett » Fri, 01 Mar 2002 05:10:11



Quote:> I am having what seems to be some sort of IDE
> related crash when I run
> 2.4.18-rc4.  The computer is a Dell Inspiron 5000e
> laptop, which is a
> PIII 600, 384MB ram, Intel PIIX4 IDE controller
> (440BX), and an
> IBM-DJSA-230 30GB laptop disk.  The disk is
> partitioned into reiserfs
> (29GB) and swap (386MB).

> The machine will appear to work fine, but then the
> disk will spindown
> and immediately restart, then the drive light stays
> on and the machine
> is hung solid.  It will not respond to SysRq, or
> anything other than
> holding the power button down until it turns off.
> The last time the
> disk restarted I noticed that it made similar
> seeking noises to what
> it makes when being powered on.  It is NOT crashing
> when making that
> IBM click-boing noise.

> Obviously this may be a hardware related problem,
> but IBM's drive
> fitness test reports the drive to be OK, and I have
> not had the
> problem when using kernels <= 2.4.17 (even after
> observing the problem
> with 2.4.18).  No IDE errors appear in the log
> before the crash.

> The problem happens both when using noflushd and
> with noflushd
> disabled.  The lockups have all occured during low
> disk activity, but
> 95% of the time disk activity is low, so this may
> just be a
> coincidence.

> I would be happy to privide any further information
> that would be
> useful in debugging this problem, but I am not sure
> how to provide
> useful diagnostics for such a total and sudden
> lockup.

i don't know if this is the same...but i have the same
dell inspiron 5000 for work and i was having this same
problem...the guys from dell did all of the
troubleshooting that i could bare...from having me
remove my hardrive and cd which provided temporary
fixes...in the end dell replaced my motherboard and i
have not had any more problems.

- Show quoted text -

> As long as I am posting IDE problems... On a
> different computer, every
> time the machine boots I get the errors
> hdc: dma_intr: status=0x51 { DriveReady SeekComplete
> Error }
> hdc: dma_intr: error=0x84 { DriveStatusError BadCRC
> }
> repeated 4 times.  hdc is an IBM-DTLA-307045
> attached to an Intel
> PIIX4 controller (440BX).  IBM's drive fitness test
> does not report
> any errors, and I have no other errors or
> difficulties in using the
> drive.  Should I be concerned?

> --
> Thanks,
> Jeff Lessem.
> -
> To unsubscribe from this list: send the line
> "unsubscribe linux-kernel" in

> More majordomo info at
> http://vger.kernel.org/majordomo-info.html
> Please read the FAQ at  http://www.tux.org/lkml/

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Possible IDE related crash on 2.4.18-rc4?

Post by Jeff Lesse » Fri, 01 Mar 2002 06:50:11


In your message of: Wed, 27 Feb 2002 12:01:26 PST, you write:

Quote:>i don't know if this is the same...but i have the same
>dell inspiron 5000 for work and i was having this same
>problem...the guys from dell did all of the
>troubleshooting that i could bare...from having me
>remove my hardrive and cd which provided temporary
>fixes...in the end dell replaced my motherboard and i
>have not had any more problems.

That is interesting, I had the motherboard on my machine replaced
several weeks ago to correct a problem where it would not switch from
one battery to the other.  BTW, it looks like the battery problem was
not fixed.  The hard disk problem could be related to the motherboard
swap, though the machine has been completely stable under 2.4.17 since
the motherboard was replaced.

I hate intermittent errors like this, because the problem might exist
under 2.4.17, but for whatever reason I am unlikely enough to hit it
that I can get 10 days of uptime.  Even under 2.4.18-rc4, I have had
uptimes ranging from 24 hours to 30 minutes.

--
Jeff Lessem.
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Possible IDE related crash on 2.4.18-rc4?

Post by Jeff Lesse » Fri, 01 Mar 2002 18:30:08


I tried 2.4.19-pre1-ac2 and I still get the disk hang.  Fortunately
with this kernel the machine did not hang, but all reading and writing
from the disk stopped.  I could still use sysrq, but I am not sure
what information would be useful to gather.

What utilities would be useful to keep on a tmpfs filesystem, for
diagnostic use when the disk freezes?

--
Jeff Lessem.
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