I'm having the same problem with an iPAQ 3850 connected
to a Dell running Windows XP and Office XP. I get two
separate error messages if I try to sync and Outlook 2002
is not running. The second error message "Synchronization
cannot start because you cannot log onto the network..."
appears several times in Microsoft's Knowledge Base but
it is typically associated with earlier versions of
Outlook (typically 2000) and ActiveSync (prior to 3.5).
The tech support folks at Compaq were of no help.
MS Knowledge Base article Q276563 is an exact match to my
problem except the fix is for Outlook 2000 and ActiveSync
3.0 and 3.1.
>Just wanna ask if anyone have this similar problem.
>Whenver I try to sync my iPaq with my desktop. And if I
don't have Outlook
>2002 running before I plug iPaq into the cradle and
ready for the sync, I
>will get the error saying that Outlook 2002 profile is
>I must ask, must I have Outlook 2002 running before I
can sync inbox,
>contacts, calendar with my iPaq?